At Modern Wear Hub, we’re committed to providing you with a seamless shopping experience from browsing to delivery. Our modern, stylish apparel and accessories are carefully curated for the fashion-forward individual who values both style and convenience.
Shipping Information
Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Methods & Timeframes
We offer two convenient shipping options to meet your needs:
- Standard Shipping – $12.95
- Carrier: DHL or FedEx
- Delivery Time: 10-15 business days after dispatch
- Ideal for those who want faster delivery with reliable tracking
- Free Shipping (Orders over $50)
- Carrier: EMS
- Delivery Time: 15-25 business days after dispatch
- Perfect for budget-conscious shoppers who don’t mind waiting a bit longer
Please note: We do not ship to certain Asian countries and remote regions. Delivery times may vary depending on destination and customs processing.
Returns & Exchanges
We want you to love your Modern Wear Hub purchase. If you’re not completely satisfied, we offer a straightforward returns process within 15 days of receiving your order.
How to Initiate a Return or Exchange
Follow these simple steps:
- Contact our customer service team at [email protected] within 15 days of receiving your order
- Provide your order number and details about the item you wish to return or exchange
- Wait for approval – we’ll respond within 1-2 business days with instructions
- Package the item(s) securely in the original packaging if possible
- Ship the item(s) back to us at: Modern Wear Hub
4656 Marie Street
GREENBRIER, US 72058
Non-Returnable Items
For hygiene reasons, we cannot accept returns or exchanges on the following items unless they are defective or damaged upon arrival:
- Baby clothing (0-24 months)
- Intimate apparel
Condition of Returned Items
To be eligible for return or exchange, items must be:
- In original condition with all tags attached
- Unworn, unwashed, and unused
- In original packaging with any seals intact
- Accompanied by the original receipt or proof of purchase
Refund Information
Once we receive and inspect your returned item:
- Refunds will be processed within 5-7 business days
- The refund will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Shipping fees are non-refundable unless the return is due to our error
- You will receive an email confirmation once your refund has been processed
Exchange Process
For exchanges:
- We will ship your replacement item once we receive the original product
- If the exchange item costs more, you’ll need to pay the difference
- If the exchange item costs less, we’ll refund the difference
- Standard shipping rates apply for exchanged items
Need Help?
For any questions about our shipping or returns policy, please contact us at [email protected]. We’re here to help ensure your Modern Wear Hub experience is always positive.